Concierge has limited space to store packages. If this space becomes full, packages will not be accepted. Pick up your packages promptly. Parcels larger than 15" x 20" x 25" or any parcels weighing more than 20lbs. can be refused by Concierge. Due to storage restrictions, concierge will hold up to a maximum of four packages at any given time per Unit, for a maximum of 8 packages per week per Unit.