PACKAGES 101

  • DO NOT ORDER OVERSIZE PACKAGES UNLESS YOU ARE AVAILABLE TO PICK UP IMMEDIATELY.
  • DO NOT HAVE PACKAGES DELIVERED TO PEOPLE WHO ARE NOT REGISTERED RESIDENTS. PACKAGES WILL NOT BE ACCEPTED IF A PARCEL/ENVELOPE DELIVERY RELEASE & WAIVER FORM IS NOT ON FILE.
  • PICK UP YOUR PACKAGES PROMPTLY. CONCIERGE CAN RETURN PACKAGES IF THEY ARE NOT CLAIMED WITHIN 7 DAYS.
  • MAKE SURE ALL RESIDENTS ARE REGISTERED WITH CONCIERGE OR PACKAGES WILL NOT BE ACCEPTED.
Concierge has limited space to store packages. If this space becomes full, packages will not be accepted. Pick up your packages promptly. Parcels larger than 15" x 20" x 25" or any parcels weighing more than 20lbs. can be refused by Concierge. Due to storage restrictions, concierge will hold up to a maximum of four packages at any given time per Unit, for a maximum of 8 packages per week per Unit.
When you buy something on Amazon you can also select to have it delivered to an AMAZON PICKUP POINT. When you check out and select SHIPPING you can have your package sent to WOOD STREET PO which is the Shoppers Drug Mart. Amazon will notify you when your package is ready for pick up.

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  • Last Reviewed: December 2, 2019